1. Chat sessions are recorded by Casper and our service providers. By using chat, you agree to our privacy policy and our Terms of Service

    Phone support is also available at +1 888.498.0003. Hours are 9am-9pm M-F EST, 9am-6pm Sat-Sun EST.

  2. Hey there, dreamer! My name is Luna, and I'm an AI agent here to help you with all things sleep! I can help you with the following and so much more:

    • Purchasing a Mattress or Accessory

    • Questions about Casper Mattresses, Pillows & more

    • Tracking an order

    • Questions about Casper’s Policies

    So, what's keeping you up at night?